Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
This online marketplace has updated its size classifications for female and kids' apparel failing to inform every member regarding the update.
Digital Channels Backlash
Numerous buyers and vendors have taken to social media stating that platform listings now display a modified sizing category versus the original listing because of the remapping.
The platform stated the new system was more in line with similar services.
The platform has recommended to review their products and adjust the sizing manually when needed, causing user dissatisfaction.
Size Classification Modifications
Previously, the sizes had both one number and one letter, for instance S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
With some products, the size labels have been reassigned - like an L measurement used to be a 12 but now shows as UK 16-18.
Shopper Accounts
Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, based in Glasgow, said garments she listed on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.
Necessary Adjustments
A different user, located in England, stated she felt frustrated by the change as she had to manually change the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and platform income has been essential following partial earnings loss," she said.
Platform Context
The app has more than 100 million shoppers, including 18 million in the UK.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This represents another occasion where an unanticipated change on the platform has faced criticism: previously, the service retracted a modification to its shipping options following member complaints.
